Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristi Goode

Kristi Goode

March 20, 2026

5  out of  5
rating by Kristi Goode
"Jacen was very responsive when I couldn't find anyone else to help me!!! He went above and beyond to help me with my issues. I appreciate his help so much!!!!"
We responded:
"Thank you, Kristi! I'm so happy to hear that Jacen was able to assist you when you needed it most. Our team is dedicated to providing exceptional service, and it's wonderful to know Jacen went the extra mile for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Nathan Thompson

Nathan Thompson

March 19, 2026

5  out of  5
rating by Nathan Thompson
"Most friendly insurance ive met"
We responded:
"Thank you, Nathan! I'm happy to hear that you found our service friendly. We strive to make every interaction a positive one. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of kevin boggs

kevin boggs

March 9, 2026

5  out of  5
rating by kevin boggs
"Awesome agent to work with. Always there for all my insurance needs."
We responded:
"Kevin, thank you for the kind words! We truly appreciate you trusting our local WSS team with your insurance needs. If you ever need anything, we’re always here to help."
Profile photo of Mandy Ray

Mandy Ray

March 9, 2026

5  out of  5
rating by Mandy Ray
"Knowledgeable, friendly and helpful!"
We responded:
"Thank you, Mandy!! Super nice of you to share a 5 star review! Our local team strives to be the best insurance agency in Greenbrier County! "
Profile photo of JP Alleghany

JP Alleghany

March 5, 2026

5  out of  5
rating by JP Alleghany
"Excellent and responsive people here, glad to have them here!"
We responded:
"Thank you, JP! I'm happy to know you appreciate our team's responsiveness. We're always here to support you with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Fred Giggenbach

Fred Giggenbach

February 26, 2026

5  out of  5
rating by Fred Giggenbach
"Great agent and staff. Friendly and professional. Love the dog. Nice office space."
We responded:
"Thank you for the kind words, Fred! So nice to see you today!! "
Profile photo of Grandview Cottages

Grandview Cottages

February 23, 2026

5  out of  5
rating by Grandview Cottages
"Very pleasant and efficient to work with. Highly Recommend."
We responded:
"Thank you so much for the kind words! Our State Farm office here is White Sulphur Springs truly appreciates the opportunity to work with you and we’re glad you felt the process was smooth and efficient. Please don’t hesitate to reach out if you ever need anything. We are always happy to help. :) "
Profile photo of Levi Masters

Levi Masters

February 22, 2026

5  out of  5
rating by Levi Masters
"Always on point and very helpful"
We responded:
"Thank you, Levi! Our local team appreciates you! "
Profile photo of Doc Watson

Doc Watson

February 19, 2026

5  out of  5
rating by Doc Watson
"Very helpful!"
We responded:
"Thank you, Doc Watson! I'm glad you found our service helpful. If you ever need anything else, feel free to reach out. We’re here to help!"
Profile photo of Kate

Kate

February 18, 2026

5  out of  5
rating by Kate
"My 17 year old son just became a licensed driver, bought his 1st car and was trying to get insurance but found it was not so simple to get straight forward information and a policy he could afford until he called Christina Edward's State Farm office. She explained to him in terms he could understand, curated a policy just for him that was actually affordable for a teenage driver. She was pleasent, professional and took excellent care of my son. Thank you!"
We responded:
"Thank you, Kate, for sharing your experience! I'm glad our office was able to assist your son with finding an affordable insurance policy and making the process clear and straightforward. We appreciate your kind words about her professionalism and care. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jackson Bowling

Jackson Bowling

February 18, 2026

5  out of  5
rating by Jackson Bowling
"Very Friendly Staff!"
We responded:
"Thank you, Jackson! I'm happy to hear you found our staff friendly. We’re committed to providing a welcoming experience for everyone. Let us know if there's anything else we can assist you with!"
Profile photo of Dakota Dolgos

Dakota Dolgos

February 12, 2026

5  out of  5
rating by Dakota Dolgos
"Christina is very fast to respond (if on the off chance she doesn't answer on the first 2 rings) and help with what ever my needs are! She is also saved me a ton of money monthly for both my auto and renters!"
We responded:
"Dakota, thank you for your fantastic feedback! I'm happy to hear that our office has been able to assist you promptly and help you save on your insurance. If you ever need anything else, feel free to reach out!"
Profile photo of Kathleen Mundell

Kathleen Mundell

February 12, 2026

5  out of  5
rating by Kathleen Mundell
"Spoke with Christina Edwards, explained what I was looking for and she got back to me immediately and had the paperwork in a matter of hours."
We responded:
"Thank you, Ms. Kathleen! I truly appreciate your kind review. It was a pleasure helping you, and I’m glad we could get everything taken care of quickly. We look forward to serving you for years to come. "
Profile photo of Tdogg 76

Tdogg 76

February 11, 2026

5  out of  5
rating by Tdogg 76
"Christina has went above and beyond expectations ! I honestly couldn't ask for a better agent!"
We responded:
"Thank you! I'm really happy to hear that we exceeded your expectations. We’re committed to providing top-notch service, and it’s great to know you feel well taken care of. Let us know if we can help with anything else!"
Profile photo of Lang Luven

Lang Luven

January 31, 2026

5  out of  5
rating by Lang Luven
"Christina is an outstanding financial advisor and State Farm agent. She patiently took the time to clearly explain my 401(k) retirement account options during a job transition and helped me feel confident in my long term financial decisions. I highly recommend Christina and her local team in White Sulphur Springs, WV."
We responded:
"Thank you so much for taking the time to share this thoughtful review, Alex! It was truly a pleasure working with you and I am grateful for your trust. Our local team here in White Sulphur Springs is always here if you need anything! Appreciate you, always! "
Profile photo of Eva Gee Scott

Eva Gee Scott

January 28, 2026

5  out of  5
rating by Eva Gee Scott
"Christina’s knowledge of both insurance and financial services is impressive; it really feels like a one-stop shop. If you’re looking for someone who is approachable, thorough, and genuinely helpful, I highly recommend reaching out to her."
We responded:
"Eva, thank you for such a thoughtful review. I truly appreciate you highlighting the value we have under one roof right here in White Sulphur Springs, WV! This is exactly the holistic approach our State Farm agency strives to offer. It means a lot to know you appreciate our experience and approachability. I’m SO grateful for your recommendation and for the trust you place in us! "
Profile photo of Jeff Brittain

Jeff Brittain

January 28, 2026

5  out of  5
rating by Jeff Brittain
"Christina is an amazing agent! Her past experience sets her apart among all the other insurance professionals in WV! Give her a shot with all your insurance and financial services needs!"
We responded:
"Thank you so much, Jeff! You always inspire me and I am so thrilled to have you in my corner here at State Farm!!! Thanks again for the kind words! "
Profile photo of Dawn Newland

Dawn Newland

January 28, 2026

5  out of  5
rating by Dawn Newland
"Christina is new to State Farm but not to the world of finance and protecting those you love. She has the knowledge and experience to take care of all your insurance and financial needs."
We responded:
"Hi Dawn! Thank you so much for the kind words and for taking the time to share this review! I truly appreciate your confidence in my experience. While I may be new to State Farm, protecting families and helping families make informed decisions. This has been at the core of my career for years. I look forward to getting to know you! "
Profile photo of April Lusk

April Lusk

January 28, 2026

5  out of  5
rating by April Lusk
"Christina works hard to help save the most on auto and home insurance and makes sure other areas like life insurance are also taken care of!"
We responded:
"Thanks so much for the kind words, April! We certainly do our best everyday to make sure ya'll are happy! Have a wonderful day! "
Profile photo of jenny harnish

jenny harnish

January 28, 2026

5  out of  5
rating by jenny harnish
"Great customer service!"
We responded:
"Thank you so much, Jenny!!! So glad you're happy with our customer service! We always strive to be here for all your needs. "
Profile photo of Sheena Pendley

Sheena Pendley

January 27, 2026

5  out of  5
rating by Sheena Pendley
"Christina is the best!! She is so quick to reply and super helpful!! Great customer service!! Highly recommend for your insurance needs!"
We responded:
"Thank you so much, Sheena! We truly appreciate you trusting us with your vehicle insurance. Being responsive and helpful is always our goal. Thanks again for the recommendation and I can’t wait to see your new studio space! Congrats!! "
Profile photo of Gail Gentile

Gail Gentile

January 26, 2026

5  out of  5
rating by Gail Gentile
"Jason was AMAZING! He handled my change to my policy quickly and efficiently. What was important to me became his top priority. Excellent customer service!"
We responded:
"Thank you for your kind words, Gail! Jacen Bowyer is fantastic and I am so thrilled he was able to handle your policy change quickly, making you a top priority! We truly appreciate you taking the time to share your experience with us and grateful for the opportunity to serve you! "
Profile photo of Kelley Marshall

Kelley Marshall

January 24, 2026

5  out of  5
rating by Kelley Marshall
"My new agent Christina has been very helpful and friendly from day one. I was in the middle of a claim when she came in and the transition was flawless. We've communicated several times through texts and emails. I've always said "the best ability is availABILITY" so she's definitely able and willing to fulfill all of my insurance/financial needs"
We responded:
"Thank you for your kind feedback, Kelley! My team and I are so so glad the transition was seamless and that our communication has been consistent and helpful for you. Availability is incredibly important to us, and we truly appreciate the opportunity to serve your insurance and financial needs."
Profile photo of A Sykes

A Sykes

January 24, 2026

5  out of  5
rating by A Sykes
"Christina Edwards is knowledgeable , considerate, extremely helpful in dealing with bonds .. she’s very prompt at getting back with her customer as well.. whether she’s answering your email, or answering a phone call message . I’m extremely thankful to have her as my agent, and would definitely recommend her to anyone."
We responded:
"Thank you so much for your kind words! I truly appreciate your trust in me for your bonds, etc. Being responsive and helpful is always our priority, so I’m grateful to hear that reflected in your experience. Thank you again for the recommendation!! I truly appreciate it! "
Profile photo of connie williams

connie williams

January 22, 2026

5  out of  5
rating by connie williams
"Christina is extremely helpful..she is very professional..and personally so nice..we highly recommend her and state farm for all your insurance needs..."
We responded:
"Thank you so much Connie, for your kind words and thoughtful review! We're thrilled to hear that we provided you and your family with such professional and friendly service. Your recommendation means a LOT to us. We're always here to help with all your insurance and financial needs!"